location
500 Federal Street
Bluefield, WV 24701
size
44,000 SF
completion
Est. 2020
cost
$4.4 Million

ZMM Architects & Engineers is working in collaboration with CBRE, Gensler, the City of Bluefield, and Pray Construction to assist with the development of a Customer Support Center, which is located in Bluefield, WV.

The client plans to create 300 jobs and locate them in downtown Bluefield in the former First National Bank building, located at 500 Federal Street.

The former First National Bank of Bluefield Building (currently Summit Community Bank), was constructed in 1970. The building, located in the Bluefield Downtown Commercial Historic District, is comprised of two connecting structures and a parking garage. The two-story modern building with marble, aluminum, and glass veneer is situated on a sloping lot, allowing access to a parking deck on the upper level.

CBRE is responsible for project management, while Gensler is responsible for programming and for creating a schematic design for the tenant fit-up portion of the project. ZMM was responsible for all core and shell architectural and engineering work, as well as the fit-up portion of the project from design development through completion. ZMM’s effort on the project commenced by conducting a detailed facilities assessment to assist CBRE and the client with the scope and budget development process. The purpose of the assessment was to determine the condition of the major building systems, and to identify both immediate and long-term enhancements required to fully improve the building.

The intent of the project is to convert approximately 33,215 RSF of the facility into an office space/call center. The project will include administrative suites, training rooms, and a large community break space for employees on the first level, while the second and third levels are being renovated to feature an open plan concept for call center stations. One of the more significant design challenges for this project involved converting this multi-level building with varying floor heights into an accessible office. This challenge was met through the use of creative space planning, existing (refurbished) elevators, and raised access flooring. The final design provides a contemporary, safe, and healthy work environment that highlights the branding and contemporary finishes desired by the client.

location
500 Federal Street
Bluefield, WV 24701
size
44,000 SF
completion
Est. 2020
cost
$4.4 Million