{"id":948,"date":"2026-01-06T19:49:16","date_gmt":"2026-01-06T19:49:16","guid":{"rendered":"https:\/\/zmm.com\/news\/?p=948"},"modified":"2026-01-06T19:51:20","modified_gmt":"2026-01-06T19:51:20","slug":"boone-county-works-to-build-new-911-center","status":"publish","type":"post","link":"https:\/\/zmm.com\/news\/boone-county-works-to-build-new-911-center","title":{"rendered":"Boone County works to build new 911 Center"},"content":{"rendered":"\n<p><em>We are honored to collaborate with the Boone County Commission on the design of the new 911 Center for Boone County. Read more about the importance of this critical project<\/em> <em>in the article <em>from <a href=\"https:\/\/www.wowktv.com\/news\/west-virginia\/boone-county-wv\/boone-county-works-to-build-new-911-center\/\">WOWK<\/a><\/em> below.<\/em> <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Boone County works to build new 911 Center\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/U_0czXm0KBQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>DANVILLE, W.Va. (WOWK) \u2014 Boone County officials are working to create a better working environment for those first responders who literally answer the call.<\/p>\n\n\n\n<p>911 telecommunicators are a lifeline for those in an emergency.<\/p>\n\n\n\n<p>\u201cYou know, we\u2019re here 24 hours a day, seven days a week, 365 days a year,\u201d said Michael Mayhorn, director of emergency management and 911 in Boone County. \u201cOur telecommunicators operate 12-hour shifts. So, there\u2019s someone in the room, in the seat, ready to take a call 12 hours a day.\u201d<\/p>\n\n\n\n<p>Now, Mayhorn, along with the Boone County Commission, is working to support their telecommunicators by creating a new center for them to work in.<\/p>\n\n\n\n<p>\u201cThe room that they\u2019re in is a very small room. It has no windows. It has very short ceilings. It\u2019s very cramped at times,\u201d Mayhorn said. \u201cSo having a space that is newer for those folks to be able to have, you know, maybe natural lighting, more space to work in, have better equipment, have a, you know, a fresh environment for those folks, for their well-being, is something that we\u2019re looking forward to.\u201d<\/p>\n\n\n\n<p>It aims to better their well-being as answering emergency calls can be traumatic.<\/p>\n\n\n\n<p>\u201cThink about taking a call from a one-month-old that stopped breathing on its mother, traumatic. Or, a person who may have just got trapped in a mine or someone\u2019s house just caught fire, and they lost a dog, or they lost a loved one,\u201d Mayhorn said. \u201cYou know, think about sitting in a room and taking calls like that all day long. 12 hours a day, seven days a week, for a shift for someone and not even having closure to those calls.\u201d<\/p>\n\n\n\n<p>Mayhorn also said that giving them a safe and healthy environment can help support the telecommunicators.<\/p>\n\n\n\n<p>\u201cWhat can we do for that? We can improve their environment to help them with that,\u201d said Mayhorn. \u201cWe can give them, you know, the best equipment, the best space, the best comforts.\u201d<\/p>\n\n\n\n<p>Jeff Petry, a member of the Boone County Commission, said they recently purchased a plot of land west of Madison.<\/p>\n\n\n\n<p>He said, in addition to the better environment that supports the telecommunicators, it\u2019s also a better location to connect with the whole county.<\/p>\n\n\n\n<p>\u201cWe feel like that\u2019s going to put us in a better position than ever whenever it comes to reaching all the county with a good radio frequency to have communications county-wide,\u201d Petry said.<\/p>\n\n\n\n<p>Currently, the project is in the design phase, which is expected to last until the end of 2026 as designs for the new bunk room, quiet room \u2014 where telecommunicators can process tough calls \u2014 and all mandated equipment are in progress.<\/p>\n\n\n\n<p>The work is all part of an effort to make sure first responders get where they need to be.<\/p>\n\n\n\n<p>\u201cIt\u2019s all about getting the right people to the right place at the right time,\u201d Petry said. \u201cSo, it\u2019s never an issue until you make a call and people don\u2019t show up. That\u2019s what we never want.\u201d<\/p>\n\n\n\n<p>He said an investment in public safety is an investment that supports the entire community.<\/p>\n\n\n\n<p>\u201cAnd an investment in public safety for the county is definitely a wise investment, whether it\u2019s now, whether it\u2019s 15 years from now, we want to do this,\u201d Petry said. \u201cWe want to do it right and provide a very stable, long-term future for our emergency services in Boone County.\u201d<\/p>\n\n\n\n<p>Petry also said that the new facility can have the ability to host different types of training and better equip all first responders.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are honored to collaborate with the Boone County Commission on the design of the new 911 Center for Boone County. Read more about the importance of this critical project in the article from WOWK below. DANVILLE, W.Va. (WOWK) \u2014 Boone County officials are working to create a better working environment for those first responders who literally answer the call. 911 telecommunicators are a lifeline for those in an emergency. \u201cYou know, we\u2019re here 24 hours a day, seven days a week, 365 days a year,\u201d said Michael Mayhorn, director of emergency management and 911 in Boone County. \u201cOur telecommunicators operate 12-hour shifts. So, there\u2019s someone in the room, in the seat, ready to take a call 12 hours a day.\u201d Now, Mayhorn, along with the Boone County Commission, is working to support their telecommunicators by creating a new center for them to work in. \u201cThe room that they\u2019re in is a very small room. It has no windows. It has very short ceilings. It\u2019s very cramped at times,\u201d Mayhorn said. \u201cSo having a space that is newer for those folks to be able to have, you know, maybe natural lighting, more space to work in, have better equipment, have a, you know, a fresh environment for those folks, for their well-being, is something that we\u2019re looking forward to.\u201d It aims to better their well-being as answering emergency calls can be traumatic. \u201cThink about taking a call from a one-month-old that stopped breathing on its mother, traumatic. Or, a person who may have just got trapped in a mine or someone\u2019s house just caught fire, and they lost a dog, or they lost a loved one,\u201d Mayhorn said. \u201cYou know, think about sitting in a room and taking calls like that all day long. 12 hours a day, seven days a week, for a shift for someone and not even having closure to those calls.\u201d Mayhorn also said that giving them a safe and healthy environment can help support the telecommunicators. \u201cWhat can we do for that? We can improve their environment to help them with that,\u201d said Mayhorn. \u201cWe can give them, you know, the best equipment, the best space, the best comforts.\u201d Jeff Petry, a member of the Boone County Commission, said they recently purchased a plot of land west of Madison. He said, in addition to the better environment that supports the telecommunicators, it\u2019s also a better location to connect with the whole county. \u201cWe feel like that\u2019s going to put us in a better position than ever whenever it comes to reaching all the county with a good radio frequency to have communications county-wide,\u201d Petry said. Currently, the project is in the design phase, which is expected to last until the end of 2026 as designs for the new bunk room, quiet room \u2014 where telecommunicators can process tough calls \u2014 and all mandated equipment are in progress. The work is all part of an effort to make sure first responders get where they need to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":949,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3,4],"tags":[120,122,121,17],"class_list":["post-948","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-government","category-healthcare","tag-911-center","tag-boone-county","tag-county-commission","tag-west-virginia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Boone County works to build new 911 Center | ZMM Architects and Engineers<\/title>\n<meta name=\"description\" content=\"We are honored to collaborate with the Boone County Commission on the design of the new 911 Center for Boone County. 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