ZMM Architects and Engineers (“we,” “our,” or “us”) respects your privacy and is committed to protecting information collected through this website and related digital services.

This Privacy Policy explains how information may be collected, used, disclosed, shared, and protected when you visit or interact with our website, services, applications, communications, and related online features.

This Privacy Policy describes categories of information, technologies, and services that may be used on the website. Specific providers, integrations, and functionality may change over time as the website evolves, and the examples provided are intended as general notice rather than a complete list.

We seek to collect only the information reasonably necessary to provide services, operate and improve the website, maintain security, and comply with legal obligations.

Information You Choose to Provide

We may collect information you voluntarily provide when interacting with the website, using website features, requesting services, communicating with us, or otherwise engaging with the website.

Unless specifically requested, please do not submit sensitive personal information through website forms or email communications.

Automatically Collected Information

When you visit this website, certain information may be collected automatically through browser technologies, server logs, cookies, analytics tools, security systems, or similar technologies.

Automatically collected information may include technical, device, browser, usage, diagnostic, security, and website activity information, including information about how visitors access and interact with the website.

Information from Third Parties

We may receive information from third-party providers, business partners, lead generation services, integrations, referrals, publicly available sources, and other sources that support website functionality, communications, marketing, or business operations.

How We Use Information

Information may be used to:
- Provide requested services, information, or website features
- Respond to inquiries, requests, or communications
- Communicate regarding services or website activity
- Operate, maintain, improve, and secure the website
- Analyze website usage and performance
- Detect, prevent, and investigate fraud, spam, unauthorized access, or other security issues
- Deliver marketing communications where permitted by law
- Evaluate marketing effectiveness and improve communications
- Administer promotions, contests, special offers, or giveaways, where offered
- Comply with legal obligations
- Protect our rights, visitors, and business operations

We seek to collect and retain only the information reasonably necessary for legitimate business, operational, legal, security, and service-related purposes.

Cookies and Similar Tracking Technologies

This website may use cookies and similar tracking technologies, including analytics tools, to improve website functionality, understand website usage, enhance user experience, support business operations, and help maintain website security.

We use cookies and similar technologies as described in this Privacy Policy and, where applicable, in any cookie notices or preference tools presented on the website.

Disabling cookies or certain tracking technologies may affect the availability or functionality of portions of the website, including logins, saved preferences, embedded content, or interactive features.

Third-Party Services and Technologies

We may use third-party providers to host, secure, operate, analyze, improve, or support the website. These providers may include hosting companies, website analytics services, accessibility tools, mapping providers, social media platforms, website platforms, font services, security providers, and similar technologies.

Examples may include providers such as Google Analytics, WordPress, GoDaddy, Google Fonts, Google reCAPTCHA, Google Maps, YouTube, and similar services. Specific providers, integrations, and technologies may change over time as the website evolves.

Third-party services may collect technical, usage, device, browser, interaction, or other information according to their own privacy policies and terms of service. We encourage users to review the privacy practices of those providers directly.

Advertising, Marketing, and Audience Measurement Technologies

This website may use advertising, marketing, audience measurement, and similar technologies to evaluate marketing effectiveness, understand visitor engagement, improve communications, and deliver relevant content or advertising.

These technologies may include advertising pixels, conversion tracking tools, remarketing technologies, audience matching tools, and similar third-party services.

We do not sell personal information for money; however, some advertising, analytics, and audience measurement technologies may be considered a sale, sharing, or targeted advertising under applicable law, and you may opt out of such processing where required by contacting us using the information below.

Embedded Content

This website may include content, features, or functionality provided by third parties, including media, maps, reviews, social media content, forms, widgets, and similar services.

Embedded content from third-party websites may collect information, use cookies, or track interactions according to the privacy practices of the originating website.

External Links

This website may contain links to third-party websites or services. This Privacy Policy does not apply to third-party websites, and we are not responsible for their content, security, or privacy practices.

Accessibility Features

This website may use accessibility tools or assistive technologies designed to improve website accessibility and usability.

Business Transfers

Information collected through this website may be transferred in connection with a merger, acquisition, sale, restructuring, financing, or other business transaction.

Data Retention

We retain personal information only for as long as reasonably necessary to provide services, operate the website, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business and security purposes.

Retention periods vary depending on the type of information collected, the purposes for which it is used, and applicable legal, contractual, and operational requirements.

Data Security

We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of internet transmission, electronic storage, or security system can be guaranteed to be completely secure.

Our information security practices are aligned with recognized cybersecurity frameworks, such as the NIST Cybersecurity Framework, to help protect the confidentiality, integrity, and availability of information we maintain.

Browser Privacy Signals

Certain browsers or extensions may provide Global Privacy Control (GPC) or similar privacy preference signals. We recognize and honor Global Privacy Control (GPC) and similar privacy preference signals as opt-out requests for sale, sharing, or targeted advertising of personal information where required by applicable law and supported by our systems.

Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to access, correct, delete, or limit certain uses of your information, as well as manage certain communication preferences.

We will consider privacy-related requests from any individual who contacts us, although the rights available and our response may vary based on applicable law.

We may need to verify the identity of individuals submitting privacy-related requests before processing those requests.
Privacy-related requests may be submitted using the contact information below.

We will respond to verifiable privacy-related requests within the timeframe required by applicable law and generally within 45 days; if additional time is required, we will notify you of the extension and the reason within that initial period. If we deny a privacy-related request, you may appeal that decision by submitting a written appeal to the contact address below, and we will respond within the legally mandated timeline, generally 60 days.

U.S. State Privacy Rights

Depending on your state of residence and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain processing activities.

Legal Disclosure

Information may be disclosed when required by law, to comply with legal obligations, or in response to valid legal, governmental, or regulatory requests.

Website Availability and Accuracy

While we make reasonable efforts to maintain this website, we do not guarantee that website content, systems, or services will always be current, complete, uninterrupted, secure, or error-free.

Children's Privacy

This website is not directed to children under the age of 13 and does not knowingly collect personal information from children. We do not knowingly process personal information from individuals we know to be under the age of 16 for targeted advertising or profiling. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after any updates constitutes acceptance of the revised policy.

Contact Information

Questions regarding this Privacy Policy or privacy-related requests may be directed to:

ZMM Architects and Engineers
zmm@zmm.com
222 Lee Street West, Charleston, WV 25302
(304) 342-0159